Read Write Tools is able to offer free and low-cost software products because it has low overhead and limited staff. We are happy to answer your customer service and technical support questions when our self-service options aren't able to meet your needs.
Many of the most common customer service issues can be resolved without our help. Check the licensing and accounts pages for ways to resolve issues related to registration, customer numbers, passwords and access keys.
Technical support issues can sometimes be resolved using one of the public forums like Stack Overflow, so search for error messages, blue-phrase syntax questions, and technical problems there. For best results include the name of the product in your search, like rwdoc, rwreuse, rwserve, etc.
For problems that you can't resolve yourself, ask for help here:
We promise to respond to your concern right away.
Thank you for letting us serve you. Together we can make tech smarter!
Postal Service Mail
Read Write Tools
3999 Roblar Rd
Petaluma, CA 94952